Privacy Policy

Welcome to Sagrada Familia Tickets (“we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you purchase tickets through sagrada-familia.store.

When you purchase tickets through our website we may collect:

• Personal information: name, email address, and contact details.
• Payment information: card or payment details, securely processed by Stripe. We do not store your full payment data.
• Order information: ticket type, date of purchase, visit date, and total amount paid.

We use your data solely to:

• Process and deliver your ticket order.
• Send confirmation and digital tickets.
• Provide customer support.
• Comply with legal and financial obligations.

We do not sell or rent your personal data.

We may share your data with:

• Stripe - to securely process payments. See Stripe's Privacy Policy.
• Ticketing partners or venues - to fulfil your ticket order.
• Authorities - when required by law or for fraud prevention.

Payments on our website are securely processed by Stripe, a PCI-compliant payment platform. Your sensitive card information is handled exclusively by Stripe and is never stored on our servers.

We use essential cookies to support core website functionality (e.g. storing your cart) and lightweight analytics (Mixpanel and Google Analytics) to understand how visitors use the site and improve the booking flow. You can opt out via the cookie banner on first visit. We do not use third-party advertising cookies that track you across other websites.

You may at any time:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of data processing.
• Withdraw any consent you have given (where applicable).

To exercise any of these rights, contact us at support@sagrada-familia.store.

We take reasonable measures to protect your information, including SSL encryption and secure servers. However, no internet transmission or storage system can be 100% secure.

Our site may link to external websites (e.g. the official Basílica de la Sagrada Família site). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies. You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to the processing of your data.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

We process your data based on consent, contractual necessity (e.g. completing your purchase), and legal obligations. To exercise your rights, email us at support@sagrada-familia.store.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised effective date.

If you have any questions about this Privacy Policy or your personal data, contact:

Sagrada Familia Tickets

Email: support@sagrada-familia.store

Website: sagrada-familia.store